• Why your VPN service can secure my internet connection?

          Every time you connect to our UFreeVPN.COM serial VPN servers, the computer or network device is assigned with new IP address and new DNS servers. After that all Internet traffic are encrypted with 128 bits MPPE algorithm and are tunneled to VPN network. From VPN servers' side, the traiffc are decrypted and forwarded to the final destinations. From users’ local side only encrypted data are exposed to public between computer and VPN server. No one can’t monitor, sniff, trace or track users' Internet data any more, plus users can easily bypass local ISP's restrictions on many popular websites.

  • What ports should be opened on Firewall/Routers to get your VPN working?

          Our VPN uses PPTP standard protocol with 128bits encryption, so 1723 TCP port must be opened.

          Also your Firewall/Routers/ISPs must allow VPN/PPTP pass-through for PPTP VPN (or allow GRE protocol)

  • Receiving Error 806: a connection between your computer and the VPN server has been established but the VPN connection cannot be completed. What should I do?

          The most common cause for this is that there is at least one internet device between your computer and the VPN server is not configured to accept GRE protocol packets. so first of first, please verify that protocol 47 GRE is allowed on all personal firewall devices or routers.

          1) if you have a router/firewall, make sure you open TCP Port 1723, IP Protocol 47 (GRE).

          2) make sure you can reach the VPN server by using ping. Sometimes, poor connection can cause this issue too.

          3) The VPN server may not be able to get IP from DHCP for the VPN client. So, you may want to re-configure VPN host networking settings. For XP pro VPN host, go to the Properties of the VPN>Network, check Specify TCP/IP address and Allow calling computer to specify its own IP address, and uncheck Assign TCP/IP addresses automatically using DHCP.

          4) Make sure No other secure software blocks your access, for example, if you use Norton secure software, you may need to add the remote client’s IP so that the client can access.

          5) By the way, to avoid the DNS hijacking from local ISP, you can manually configure Google DNS servers for your PC:

          DNS1: 8.8.8.8

           DNS2: 8.8.4.4

  • Still getting Error 721: Remote PPP peer or computer is not responding. what is the issue?

          If you have tried many thing other people suggest like rebooting, reloading hardware and re-installing the VPN or dial in connection, you still get the same problem, please check the router settings and make sure TCP Port 1723, IP Protocol 47 (GRE) are FULLY opened. Also make sure that the router has the PPTP enabled and not firewall is blocking the traffic.

  • Do you allow P2P/Torrent traffic?

We are sorry that to provide a very high quality VPN service and to avoid illegal service abuse, we don’t allow any P2P/Torrent traffic on our Free VPN service, thanks for your understanding.

  • How to check if I am using your VPN connection for internet browsing?

          There are many websites that help to verify what IP address you are using for your internet access:

          http://whatismyipaddress.com
          http://www.whatismyip.com
          http://www.ip2location.com